Atlantic1 focuses on quality and customer satisfaction. We value our clients and take your questions very seriously. These are our most frequently asked questions. If you have a question that has not been answered here or you would like more information, please call us at 786-262-6454 or ask your question here.
Q Are you available for emergencies?
A Yes, Atlantic 1 is available 7 days a week, 24 hours a day.
Q What services do you provide?
A Atlantic 1’s services include:
* area rug cleaning
* carpet cleaning
* chair cleaning
* couch cleaning
* deep cleaning
* deep soil extraction
* draperies & curtain cleaning
* fabric cleaning
* flood cleaning
* furniture cleaning
* grout cleaning & sealing
* mattress cleaning
oriental rug cleaning
pet odor removal
stain & soil removal
water damage, leaks & flood clean up
Q What geographic areas do you target?
A Atlantic 1 serves Miami Dade County, Broward County & South Palm Beach County - Delray Beach thru Homestead FL.
Q How long have you been in business?
A Atlantic 1 has proudly been serving the South Florida Area since 2006.
Q How often should I clean my carpets?
A The amount of traffic and frequency of stains will determine how often you will need to clean your carpets. The constant walking on carpet that has built up soil will cause the fibers in your carpet to break down. On average, Atlantic 1 recommends that all carpets be cleaned at least once a year. If your carpet is used frequently then you should consider cleaning your carpet more often.
Q How long before I can walk on my carpet?
A You can walk on it immediately wearing socks or slippers, but Atlantic 1 recommends waiting until your carpet dries usually in 3 - 4 hours. The thickness of your carpet and the humidity can affect the drying time of your carpet.
Q What process do you use to clean carpets?
A The Atlantic 1 exclusive Hot Water Extraction Method, using truck-mounted equipment and powerful cleaning agents make it the most effective extraction method for cleaning your carpets.
Q How safe are the chemicals you use to clean carpets?
A Atlantic 1 uses top of the line cleaning products that meet industry standards to ensure your safety and satisfaction. We make sure no residues are left on your carpet after cleaning.
Q Will cleaning my carpet help control allergies?
A Atlantic 1’s effective and thorough method of cleaning your carpets removes dust mites, allergens and other microscopic pollutants that collect in the carpet which can trigger allergies and other breathing problems.
Q Can you remove pet odors from carpeting?
A If the urine is limited only to the surface of the carpet than the odor can be removed. If the urine has gone deeper into the padding or flooring underneath the carpet than the urine must be removed from each layer affected.
Q What process is used to clean Oriental and Turkish rugs?
A At Atlantic 1 we first dust and wash both sides of your rug. The rugs are put into professional cleaning machines to ensure there is no damage done to the rug.
Q How often should my tile & grout be cleaned?
A Atlantic 1 recommends cleaning your tile & grout every 4 - 6 years.
Q How long will it take for my upholstery to dry?
A Atlantic 1 uses truck-mounted equipment with extremely powerful vacuum strength which eliminates most of the water used during the cleaning process. This allows faster drying times which take between 1 - 3 hours depending on the fabric and how soiled it is.
Q How often should my air ducts be cleaned?
A Atlantic 1 recommends your air ducts be cleaned every 2 - 3 years. The amount of time depends on the size of your home, if you have pets, the environment and any health issues someone might have.
Q How often should mattresses be cleaned?
A Atlantic 1 recommends cleaning your mattresses at least once a year to help prevent damage to your mattress as well as your health.
• Air Duct Cleaning
• Area Rug Cleaning
• Boat & Yacht Cleaning
• Carpet Cleaning
• Chair Cleaning
• Couch Cleaning
• Deep Cleaning
• Deep Soil Extraction
• Draperies & Curtain Cleaning
• Dryer Vent Cleaning
• Dry Cleaning
• Fabric Cleaning
• Flood First Response
• Furniture Cleaning
• Grout Sealing
• Mattress Cleaning
• Mildew Removal
• Mold Removal
• Oriental Rug Cleaning
• Pet Odor Removal
• Recreational Vehicles (RV's) Cleaning
• Sofa Cleaning
• Stain & Soil Removal
• Steam Cleaning
• Tile & Grout Cleaning
• Upholstery Cleaning
• Water Damage, Leaks &
Flood Clean Up
100% Guaranteed Satisfaction
No Hidden Charges
Same Day Service
Operating Sunday - Friday
24/7 Emergency Service
|OUR 21 DAY GUARANTEE!|
If for any reason you are unsatisfied with the cleaning, we will come back out to your house or business anytime within 21 days of the initial cleaning and take care of the problem free-of-charge.
Don't WAIT! Call us at 786-262-6454 or contact us for a FREE ESTIMATE!